Payments and Shipping
On our e-commerce the security of transactions is certified by the SSL (Secure Socket Layer) protection system.
Payment Methods
Each payment by the customer can only be made using one of the methods indicated on the le-gioie.it website
- PayPal
-
Credit and Prepaid Cards
- Bank transfer
- Klarna/Scalapay (Payment in 3 interest-free installments)
- HeyLight (Pay 4 or more installments without interest)
- Cash on delivery (ITALY only)
PayPal and Credit Cards
The amount of the order will be charged to the customer's PayPal account after confirmation of the order by Le Gioie srl (from now on simply Le Gioie). The delivery of the product will be carried out after verification of the crediting of the purchase price in the PayPal account of Le Gioie. Any refunds to the customer will be made by Le Gioie always on the PayPal account. For each transaction carried out, a confirmation email will be sent by PayPal.
This procedure is also applied to other electronic payment methods.
Advance Bank Transfer
In case of payment by advance bank transfer, the execution of the delivery of the order by the customer will be kept suspended until the amount due has been credited to the bank account of le Gioie. The bank transfer must be made by the customer within three working days from receiving the email confirming receipt of the order and the customer must provide proof of the order of the bank transfer by sending a copy to le Gioie by email to the address info@le-gioie.it
The crediting of the amount transferred to the account of le Gioie must take place within eight working days from the receipt of the email confirming receipt of the order. If one of the above terms expires in vain, the order will be automatically considered cancelled and will not be processed.
For completeness, the data needed to make the payment via bank transfer are reported (this data will also be visible in the order summary after having placed it).
Current account : Intesa San Paolo
Registered to : Le Gioie srl
IBAN IT27B0306975213100000003803
Reason : Enter the order number received by email
Remember that you have 72 hours to make the payment, after which your order will be cancelled.
Cash on delivery (ITALY only)
Payment on delivery is subject to the following conditions:
Payment must be made exclusively with banknotes (bank checks or cashier's checks are not accepted) directly to the courier upon delivery.
Supplement of €4.90 on the total order.
Klarna
Klarna is an innovative payment method that allows the customer to purchase in online stores, receive the products immediately and pay in 3 convenient equal installments with monthly expiry.
The service has no additional costs for the customer if the installments are paid by the due date.
At the time of purchase, the first installment (equal to one third of the total value of the purchase) will be charged immediately.
The next 2 installments will be charged on a monthly basis.
First installment : at the time of purchase
Second installment : 1 month from the day of purchase
Third and final installment : 2 months from the day of purchase
Scalapay
Scalapay is an innovative payment method that allows the customer to purchase in online stores, receive the products immediately and pay in 3 convenient equal installments with monthly expiry.
The service has no additional costs for the customer if the installments are paid by the due date.
At the time of purchase, the first installment (equal to one third of the total value of the purchase) will be charged immediately.
The next 2 installments will be charged on a monthly basis.
First installment : at the time of purchase
Second installment : 1 month from the day of purchase
Third and final installment : 2 months from the day of purchase
Hey Light
HeyLight is an innovative payment method that allows the customer to purchase in online stores, receive the products immediately and pay in 4 or more equal installments with monthly expiry.
The service has no additional costs for the customer if the installments are paid by the due date.